Return Policy

Customers have 30 days from the date of delivery to return new or gently used products for a refund, less a 10% restocking fee.  All sales are final after the 30 day window.

Damaged Items: In the case of damaged products within the 1 year warranty period, if products are damaged, either because of faulty manufacturing or user error, send an email to detailing the issue and provide photographs of the damaged products and the TailCinch team will send out replacements.